THIQAH proudly announced its win of two awards at the 2024 Customer Experience Forum, the premier event honoring companies that achieve excellence in delivering exceptional customer experiences. These awards affirm THIQAH's ongoing efforts to adopt best practices in enhancing customer experience and advancing digital transformation.

THIQAH received the award for Best Customer Experience Strategy due to its innovative approach focused on sustainably improving customer satisfaction. The company has developed comprehensive strategies centered on understanding customer needs and precisely analyzing their experiences. By adopting a data-driven approach and actively listening to customer feedback, THIQAH has successfully provided tailored solutions that meet customer expectations and build long-term loyalty.

Additionally, the company won the Best Digital Customer Experience award in recognition of its efforts to deliver advanced digital solutions that enhance the customer journey across electronic platforms. THIQAH has demonstrated leadership in this field by simplifying user interfaces and providing integrated technical support, facilitating quick and efficient access to the services customers need. This award reflects THIQAH's commitment to adopting the latest digital technologies and artificial intelligence to provide a seamless and comprehensive customer experience.

This recognition emphasizes THIQAH’s status as a trusted partner for both the public and private sectors and highlights its contribution to supporting digital transformation within Saudi Arabia. The company aims to continue delivering smart solutions that meet customer needs efficiently and effectively, reinforcing its position as a leader in technology and innovation.